Face ID is supposed to make unlocking your iPhone fast, secure, and effortless. But for some iPhone 16 Plus users, it’s doing the exact opposite—it’s not working at all.
From Face ID not recognizing your face to seeing messages like “Face ID is not available”, this issue is more common than you’d think. If your iPhone 16 Plus is refusing to unlock with Face ID, don’t worry—we’re breaking down what’s going wrong and how to fix it.
Symptoms of Face ID Failure on iPhone 16 Plus
Before diving into the fix, let’s be clear about what you might be experiencing:
- 🔒 “Face ID Not Available” error message
- 🧍 Face ID not recognizing your face—even in good lighting
- 🔁 Face ID works randomly or intermittently
- 🔧 Face ID setup fails or crashes midway
Sound familiar? Let’s find out why it’s happening.
Why Your iPhone 16 Plus Face ID Might Not Be Working
1. Software Glitch
Sometimes, the problem is as simple as a software bug. An update or system glitch can cause Face ID services to go offline temporarily.
2. TrueDepth Camera Obstruction
Dust, smudges, or even a poorly fitted screen protector can block the TrueDepth camera sensors that power Face ID.
3. Incorrect Face Positioning
If you’re too close, too far, or the angle is off, the phone may fail to detect your face correctly.
4. Lighting Issues
Face ID works in various lighting conditions, but extreme backlight or pitch darkness can make recognition harder—especially if your sensors are partially blocked.
5. Hardware Damage
If your iPhone 16 Plus has suffered a drop, water exposure, or screen replacement by an unauthorized technician, it could have damaged the infrared camera, dot projector, or flood illuminator—components critical to Face ID.
Quick Fixes to Try at Home
Before heading for a repair, try these steps:
🔄 Restart Your iPhone
A fresh reboot can bring Face ID back online if it was affected by a minor glitch.
🧼 Clean the Front Camera Area
Use a microfiber cloth to clean the notch area—especially the TrueDepth sensors.
🧪 Re-Set Up Face ID
Go to Settings > Face ID & Passcode > Reset Face ID and set it up again from scratch.
📲 Update iOS
Apple often pushes bug fixes through updates. Always stay on the latest version.
📱 Remove Screen Protector/Case
If your screen protector covers the notch or a case is blocking the camera, try removing them.
If Face ID still doesn’t work, it’s likely a hardware issue—and you’ll need expert help.
Face ID Repairs Done Right – Only at Apple Repair Centre
At Apple Repair Centre, we specialize in fixing Face ID on iPhones—including advanced repairs others can’t handle.
Our Face ID diagnostic service includes:
- ✅ TrueDepth camera module testing
- ✅ Dot projector and IR sensor check
- ✅ Micro-level circuit inspection
- ✅ Face ID restoration without replacing your whole phone
Many repair centers avoid Face ID repairs because it involves precise alignment and delicate components. We don’t.
Why Trust Apple Repair Centre?
🔬 Advanced Diagnostic Tools
🧰 Certified Technicians, Not Generalists
🧩 Face ID-Compatible Repair Parts
💬 Clear Pricing. No Guesswork.
🚫 No Fix, No Charge Guarantee
📍 Address: 4th Floor, Shima Plaza, Ulubari, Guwahati, Assam
📞 Phone: 9127586561
🗺️ Locate Us on Google Maps
Final Thoughts
Face ID is a premium feature—one that should “just work.” If yours isn’t, don’t let it slow you down or risk Face ID failures turning into a total lockout.
Bring your iPhone 16 Plus to the experts at Apple Repair Centre. We’ll run a complete diagnosis, repair the root issue, and get Face ID working like it should—secure, fast, and stress-free.
Smart unlocks start with smart repairs.