The MacBook Pro M5 Pro/Max has a high-fidelity six-speaker sound system with force-cancelling woofers. Speaker problems can affect music, videos, calls, meetings, and other audio functions. Sound issues may develop because of speaker damage, liquid exposure, physical damage, connector problems, or internal faults. Common speaker problems include: Our technicians inspect the speakers and related components…

Water, tea, coffee, juice, and other liquid spills can affect the keyboard, trackpad, battery, display, charging system, speakers, and logic board. Liquid damage should be inspected as soon as possible. Repeatedly switching on a liquid-damaged MacBook or connecting the charger may cause further problems. Common signs of liquid damage include: Our technicians inspect the internal…

A faulty trackpad can affect cursor movement, clicking, scrolling, and Multi-Touch gestures. Trackpad problems may occur because of physical damage, liquid exposure, connection issues, or internal component faults. Common trackpad problems include: Our technicians inspect the trackpad and its connections to identify the cause of the problem. Depending on the condition, the service may include…

Keyboard problems can make typing difficult or prevent certain keys from working properly. Issues can occur because of dust, liquid exposure, physical damage, worn keys, or internal keyboard faults. Common keyboard problems include: Our technicians inspect the keyboard and related components to determine whether the problem can be repaired or requires keyboard assembly replacement. For…

The MacBook Pro M5 Pro/Max has a 100-watt-hour lithium-polymer battery. Apple rates the M5 Pro model for up to 24 hours of video streaming and the M5 Max model for up to 22 hours. An aged, worn, or damaged battery can cause short battery life, unexpected shutdowns, charging problems, or reduced battery backup. Common battery…

Logic board problems can affect power, charging, display, keyboard, trackpad, Thunderbolt 5 ports, Wi-Fi, audio, and other functions. Problems may develop after liquid exposure, accidental damage, electrical issues, overheating, or component failure. Our technicians inspect the MacBook to identify the source of the problem. Depending on the fault, the service may include component-level troubleshooting, connector…

The MacBook Pro M5 Pro/Max features a 16.2-inch Liquid Retina XDR display with a 3456 × 2234 native resolution and ProMotion technology up to 120Hz. A damaged display can make the MacBook difficult to use. Cracks, lines, flickering, black screen, dead pixels, or display damage after an accidental impact may require professional inspection. Our technicians…

The MacBook Pro M5 Pro/Max includes a high-fidelity six-speaker sound system with force-cancelling woofers. Speaker problems can affect music, videos, calls, meetings, and other audio functions. Sound issues may develop because of speaker damage, liquid exposure, physical damage, connector problems, or internal faults. Common speaker problems include: Our technicians inspect the speakers and related components…

Water, tea, coffee, juice, and other liquid spills can affect the keyboard, trackpad, battery, display, charging system, speakers, and logic board. Liquid damage should be inspected as soon as possible. Repeatedly switching on a liquid-damaged MacBook or connecting the charger may cause further problems. Common signs of liquid damage include: Our technicians inspect the internal…

A faulty trackpad can affect cursor movement, clicking, scrolling, and Multi-Touch gestures. Trackpad problems may occur because of physical damage, liquid exposure, connection issues, or internal component faults. Common trackpad problems include: Our technicians inspect the trackpad and its connections to identify the cause of the problem. Depending on the condition, the service may include…